FAQs for Export-Oriented Furniture Manufacturer & Exporter
1. What types of furniture do you specialize in?
We are a professional furniture manufacturer with 18 years of experience in furniture export. We provide one-stop total furniture solutions, covering both commercial and household furniture. Our product range includes living room, dining room, bedroom, study, balcony and outdoor furniture, as well as custom furniture. For commercial use, we offer customized furniture for hotels, apartments, residential projects, restaurant chains, bars/clubs, and clothing store fixtures, etc.
We are a professional furniture manufacturer with 18 years of experience in furniture export. We provide one-stop total furniture solutions, covering both commercial and household furniture. Our product range includes living room, dining room, bedroom, study, balcony and outdoor furniture, as well as custom furniture. For commercial use, we offer customized furniture for hotels, apartments, residential projects, restaurant chains, bars/clubs, and clothing store fixtures, etc.
2. Can you accept OEM/ODM orders?
Absolutely. As a factory-integrated enterprise, we offer full OEM/ODM services. Whether you need to customize designs, materials, colors, or logos, our R&D and production teams will work closely with you to turn samples or blueprints into mass-produced products that meet your market’s standards.
Absolutely. As a factory-integrated enterprise, we offer full OEM/ODM services. Whether you need to customize designs, materials, colors, or logos, our R&D and production teams will work closely with you to turn samples or blueprints into mass-produced products that meet your market’s standards.
3. What are your minimum order quantities (MOQs)?
MOQs vary by product type:
MOQs vary by product type:
- Standard items: no MOQ (Dinning Chair :4 pcs )
- Customized order: Customized products according to drawings Minimum order of one piece
- OEM order :100 units per model
- For trial orders or small-batch tests, please contact our sales team to discuss flexible solutions.
4. How do you ensure product quality for export?
Quality control is integral to our process:
Quality control is integral to our process:
- We source materials from certified suppliers (e.g., FSC wood, REACH-compliant fabrics, SGS-tested leather).
- In-house QC teams inspect each production stage (raw materials → assembly → finishing).
- Final products undergo pre-shipment inspections (PSI) to meet international standards (e.g., EU EN, US ASTM, Australian AS).
5. What are your lead times and shipping options?
- Production lead time: 15-20 days, depending on order quantity and customization level.
- Shipping: We coordinate sea freight (FCL/LCL), air freight, or express delivery (for samples) via trusted logistics partners. EXW, FOB (Guangzhou/Shenzhen), CIF, and DDP terms are all available.
6. Do you provide after-sales support for exported products?
Yes. For bulk orders, we offer a 12-month warranty covering manufacturing defects. In case of issues, our team will assist with solutions (e.g., replacement parts, technical guidance) to ensure smooth after-sales service for your end customers.
Yes. For bulk orders, we offer a 12-month warranty covering manufacturing defects. In case of issues, our team will assist with solutions (e.g., replacement parts, technical guidance) to ensure smooth after-sales service for your end customers.
7. What certificates do your products hold?
Our furniture meets key international certifications, including ISO 9001 (quality management), ISO 14001( Environmental protection system) and fire resistance standards (e.g., UK BS 5852, US CAL 117) upon request.
Our furniture meets key international certifications, including ISO 9001 (quality management), ISO 14001( Environmental protection system) and fire resistance standards (e.g., UK BS 5852, US CAL 117) upon request.
8. How can we get a sample, and what is the cost?
Sample requests are welcome. Standard samples take 7-15 days to produce, with costs ranging from $50-$300 (depending on product complexity). Sample fees are refundable once bulk orders reach an agreed quantity.
Sample requests are welcome. Standard samples take 7-15 days to produce, with costs ranging from $50-$300 (depending on product complexity). Sample fees are refundable once bulk orders reach an agreed quantity.
9. What payment terms do you accept?
We accommodate international payment methods: T/T (30% deposit, 70% against B/L copy), L/C at sight, and Western Union for small orders. For long-term partners, flexible terms can be negotiated.We have also set up small currency collection accounts for some small currency countries, such as Naira, Thai Baht, Dirham and other small currencies
We accommodate international payment methods: T/T (30% deposit, 70% against B/L copy), L/C at sight, and Western Union for small orders. For long-term partners, flexible terms can be negotiated.We have also set up small currency collection accounts for some small currency countries, such as Naira, Thai Baht, Dirham and other small currencies
10. Are you able to handle large-scale orders for retail chains or projects?
Yes. Our factory has a monthly production capacity 15 containers, with dedicated project teams to manage bulk orders for retail chains, hotels, or construction projects. We ensure on-time delivery and consistent quality across large batches.
Yes. Our factory has a monthly production capacity 15 containers, with dedicated project teams to manage bulk orders for retail chains, hotels, or construction projects. We ensure on-time delivery and consistent quality across large batches.
